Key Features of Exness
Since its start, Exness has introduced several innovations in the forex market:
- Low and Stable Spreads: The broker offers tight spreads, even during market volatility, giving traders better control over their trading costs.
- Instant Withdrawals: Traders can withdraw their funds instantly without any delays, even on weekends.
- High Leverage: The broker provides flexible leverage options, including leverage up to 1:2000 and even unlimited leverage for certain accounts.
- No Overnight Fees: There are no overnight fees on major forex pairs, indices, cryptocurrencies, and gold.
- Fast Execution: Trades are executed in milliseconds, ensuring that orders are processed quickly and efficiently.
Exness Products and Services
The broker offers a wide range of trading platforms to suit all types of traders:
- MetaTrader 4 and MetaTrader 5: Popular platforms that provide advanced tools for trading.
- Mobile and Web Platforms: Easy-to-use platforms for trading on the go.
- Financial Instruments: Traders can trade forex, metals, cryptocurrencies, stocks, and indices.
Global Regulation and Licensing
Exness is regulated by top financial authorities around the world, including:
- Cyprus Securities and Exchange Commission (CySEC) in Europe.
- Financial Conduct Authority (FCA) in the UK.
- Financial Services Authority (FSA) in Seychelles.
This ensures that Exness operates with transparency and complies with international standards, giving traders peace of mind.
Why Choose Exness?
Exness stands out in the forex industry by offering a combination of advanced trading technology, better-than-market conditions, and a commitment to customer satisfaction. Traders can benefit from:
- 24/7 customer support in 15 languages.
- No hidden fees on deposits and withdrawals.
- A wide range of trading platforms, including MetaTrader 4, MetaTrader 5, and mobile platforms for traders on the go.
Security and Transparency
Exness places a high priority on ensuring the safety and transparency of its operations. The company takes significant measures to protect clients’ funds and personal data, as well as maintaining a transparent business model. Here’s how Exness ensures security and transparency for its traders:
Segregated Accounts
Exness keeps client funds in segregated accounts, separate from the company’s own funds. This means that even in the unlikely event of financial difficulties, client money is protected and will not be used to cover company expenses. This segregation of funds provides an extra layer of security, ensuring that traders always have access to their money.
Data Security
Exness takes data security seriously and employs cutting-edge encryption technology to protect clients’ personal and financial information. All communication between traders and Exness servers is encrypted using 128-bit SSL (Secure Socket Layer) encryption, which prevents unauthorized access to sensitive data. This ensures that all trading activities and personal information remain secure.
Compensation Fund
Exness is a member of the Financial Commission, an independent dispute resolution organization. This membership provides an added layer of protection for traders. The Financial Commission has a Compensation Fund that can cover up to €20,000 per client in the event that a dispute is resolved in the trader’s favor and Exness fails to honor the ruling. This serves as an additional safety net, further securing traders’ investments.
Transparent Pricing and Trading Practices
Exness is committed to transparent trading practices, offering full access to its tick history so that traders can review past pricing and verify the accuracy of trade executions. This level of openness helps traders build trust in the pricing they receive, ensuring that the market conditions they trade in are reliable and fair.
Exness Support and Contact Information
Exness offers top-notch customer support to ensure that traders have access to assistance whenever they need it. The company provides a range of contact options and support services, making it easy for clients to get help with their trading or account-related inquiries.
24/7 Customer Support
Exness provides round-the-clock customer support in 15 different languages, including English, Chinese, Arabic, Hindi, Thai, and more. This ensures that traders from different parts of the world can receive assistance in their preferred language at any time.
The support team is highly trained to assist with a variety of issues, including:
- Account setup and verification.
- Platform usage (MetaTrader 4, MetaTrader 5, mobile platforms).
- Deposits and withdrawals.
- Trading issues and technical problems.
- General inquiries and support requests.
Help Center
Exness has a comprehensive Help Center available on its website. The Help Center includes a wide range of articles, guides, and FAQs that cover everything from basic account information to advanced trading strategies. Traders can easily search for answers to their questions or learn more about Exness products and services.
Contact Options
Exness offers multiple ways to get in touch with its support team:
- Email Support: You can reach the broker via email at [email protected], and they aim to respond within 24 hours.
- Phone Support: For direct assistance, traders can call Exness support at +35725008105.
- Live Chat: The broker offers live chat support through its website, providing instant help for pressing issues. This is one of the fastest ways to get assistance.
Exness Offices
Exness has several physical office locations around the world. These include:
- Cyprus: 1, Siafi Street, Porto Bello, Office 401, Limassol
- United Kingdom: 107 Cheapside, London
- Seychelles: 9A CT House, 2nd Floor, Providence, Mahe
- South Africa: Offices 307 & 308 Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town
- Curaçao: Emancipatie Boulevard Dominico F. “Don” Martina 31
- British Virgin Islands: Trinity Chambers, P.O. Box 4301, Road Town, Tortola
- Kenya: Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi
Multilingual Support
To cater to its global client base, Exness offers support in multiple languages, including:
- English;
- Chinese;
- Arabic;
- Hindi;
- Thai;
- Vietnamese;
- Bengali;
- Urdu;
- and others.
FAQ: About Exness
What is Exness?
Exness is a global online forex broker that provides trading services to clients around the world. Founded in 2008, it offers trading in various financial instruments, including currencies (forex), metals, cryptocurrencies, indices, and energies.