Exness Official Communication Channels

Use these official communication channels to protect your Exness accounts:

  • Email: Only from @exness.com addresses, e.g., [email protected].
  • MetaTrader: Internal mailbox messages.
  • Phone: Calls from the official number listed in the Personal Area Support section.
  • Live Chat: On the website.

Exness does not use platforms like ICQ, Yahoo Messenger, WeChat, Telegram, Facebook Messenger, Signal, Instagram, QQ, or TikTok for official communication. If you receive suspicious messages, contact Exness Support immediately. Emails from domains other than @exness.com are not official.

How to Contact Exness Customer Support

Here are the primary contact methods available:

  • Phone Numbers: Call +35725008105 for immediate assistance.
  • Email: Send non-urgent inquiries to [email protected]. Expect a reply within 24 hours.
  • Online Chat: Use the 24/7 online chat feature on the website for quick, real-time assistance.

Supported Languages for Exness Customer Support

Customer support is available in 15 languages, including:

  • English
  • French
  • Spanish
  • Chinese
  • Thai
  • Vietnamese
  • Arabic
  • Bengali
  • Hindi
  • Urdu
Supported Languages for Exness Customer Support

Exness Customer Support Working Hours

Support is available 24/7 in English, Chinese, Thai, Vietnamese, Arabic, Bengali, Hindi, and Urdu. For other languages, use online chat or email outside working hours.

Exness Social Media Contacts

Follow Exness on social media for updates, news, and support:

Exness Social Media Contacts

Exness Help Center

The Help Center assists traders with various topics. It offers valuable information and tools to enhance trading. Key features include:

  • Articles: Cover trading, account management, and platform usage. Articles provide in-depth knowledge on complex topics.
  • FAQs: Address common queries and concerns. Find answers to common issues quickly.
  • Tutorials: Offer step-by-step guidance on using trading platforms and services. Ideal for visual learners.

Exness Regional Offices

Exness has regional offices to provide localised support:

  • Cyprus – 1, Siafi Street, Porto Bello, Office 401, Limassol.
  • United Kingdom – 107 Cheapside, London.
  • Seychelles – 9A CT House, 2nd Floor, Providence, Mahé.
  • South Africa – Offices 307 & 308, Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town.
  • Curaçao – Emancipatie Boulevard Dominico F. “Don” Martina 31.
  • British Virgin Islands – Trinity Chambers, P.O. Box 4301, Road Town, Tortola.
  • Kenya – Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi.
Exness Regional Offices